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Friday, May 22, 2009

Tips for building a non-profit's email campaign list

I recently came across a great article non-profits abound need to consider in building their email outreach efforts. Take a look and let me know your thoughts:

A Little Something Extra
Mailing list incentives can be used by all organizations
by Ron Cates, Constant Contact Development Director, Southwest Region

We'd all like to think that all it takes to get someone interested in learning more about a nonprofit or another organization is a charitable nature. But sometimes it takes more than that to entice someone to join your mailing list or become a supporter.

Of course, when you don't sell something tangible -- products or food, for example -- you can't offer a two-for-one special or a percentage off. The good news is that even if you're a service business, there are ways to build your mailing list by offering something extra to a potential subscriber.

In the nonprofit world

For many nonprofits, the idea of giving something away for free runs counter to the mission of the organization, especially if someone hasn't yet made a donation. But so few nonprofits use an incentive to reach people that an organization that takes this route could easily differentiate itself.

One suggestion is to offer an item with your organization's logo on it for anyone who signs up for your mailing list -- a t-shirt, tote bag, hat, or something similar. This allows your organization's cause to be exposed to more people, and offers relatively low-cost promotion in places you may not be. After all, a nonprofit's goal is to raise money, and you can't do that without first raising awareness.

Another way to differentiate yourself is to offer a benefit to signing up. For example, hosting an event and only allowing email list members to get in, or finding a partner to match donations and saying you have to be on the mailing list for that to happen. If you're a membership-driven organization, like a YMCA, you could offer a free month or a discounted rate when people also supply their email address. You may find that these subscribers will waive the discount anyway because they want to support the group's mission.

Whatever you do, you don't want to dilute the mission of your organization, so you always want to bring it back to that. You also don't want to sound overtly commercial. In the messaging itself, talk about your mission: yes, you're going to send fundraising requests, but all the proceeds will go toward helping people with arthritis, for example.

_____________________________
Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy for non-profits and associations. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

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