The Importance of Public Relations in Fundraising

Back in June of 2007, I recorded this podcast interview with Lisa Crowe of Itancan on the essential value Public Relations and Communications Strategies play in assuring non-profits are financed and why/how sponsors are attracted to supporting organizations. Given the responses I have been receiving from my recent survey of the challenges non-profits and associations face in their public affairs, I realized the need to bring out again from the archives this very informative exchange that shows exactly how PR impacts on revenue generation for non-profits.

The video only covers the first 10 minutes of the exchange (Youtube limits) but if you are interested in seeing more, you can catch the entire vodcast by clicking here.

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Mark A. Buzan, APR
Principal & Chief Magnifying Officer
Action Strategies
#3, 270 rue Champlain
Gatineau, Quebec J8X 3S1
819.770.2899 phone
http://www.actionstrategies.ca (Action Strategies website)

LinkedIn Profile: http://ca.linkedin.com/in/markbuzan
LinkedIn Group for Public Relations: http://tinyurl.com/nonprofitideas
LinkedIn Group for Government Relations: http://tinyurl.com/nonprofitlobbying

Please take a look at my just released book: Online PR and Social Media for Associations and Not-for-Profits - http://www.onlineprsocialmedia.com/associations

Speaking at MARCOMM: Integrating Social Media into Public Relations

Big news! I'm pleased to announce that I will be one of the featured speakers at MARCOM 2010 happening June 10-11 ( I will be moderating a session on the 10th on "Integrating Social Media into your Public Relations") at the Hilton Lac-Leamy in Gatineau, Quebec. MARCOM is the premiere educational forum that understands the daily reality in your world of marketing; where the focus is more about how to make large-scale changes with limited resources than conceiving of multi-million dollar campaigns. MARCOM takes a look at the trends and topics that matter most to public sector and not-for-profit marketers and communicators.

MARCOM’s Pre-Conference Workshops on June 9 will feature a choice of three intensive sessions on Social Media Marketing, Essential Selling Skills and Social Marketing Planning and Implementation.

For those of you who have been loyal followers of my blog, I am pleased to offer you as part of my network $100 off a Two-Day (June 10/11) or Three-Day (June 9/10/11) Registration at MARCOM 2010.

To take advantage of this special offer, please do the following:

1) Log on to Registration Page (http://www.marcom.ca/index.php/register/)
2) Complete the information
3) As your discount code, please enter my name like so: [MARK BUZAN]
4) NOTE: The total amount will not be correct, but do not fear! MARCOM will issue an official receipt manually and ensure your discount is applied at that time. Please also note that this offer cannot be combined with any other offer.

For more information about the other sessions you can review the entire program on the MARCOM site at: http://www.marcom.ca.

I look forward to seeing you in June and sharing the MARCOM experience.


Mark A. Buzan, APR
Principal & Chief Magnifying Officer
Action Strategies
#3, 270 rue Champlain
Gatineau, Quebec J8X 3S1
819.770.2899 phone
http://www.actionstrategies.ca (Action Strategies website)

LinkedIn Profile: http://ca.linkedin.com/in/markbuzan
LinkedIn Group for Public Relations: http://tinyurl.com/nonprofitideas
LinkedIn Group for Government Relations: http://tinyurl.com/nonprofitlobbying

Please take a look at my just released book: Online PR and Social Media for Associations and Not-for-Profits - http://www.onlineprsocialmedia.com/associations

Some do's & don'ts in hiring a PR Consultant

What strikes me today is an issue I come across from time to time as a consultant to non-profits. Namely, many association or charitable executives have in mind the idea that public relations can be of help to them but they are unclear really of the scope of help they need. More often, it's because of this unclear view of things that more often than not don't have a clear budget in mind either. For those of us poor saps trying to provide services to the sector, this uncertainty makes it difficult to propose effective solutions to meet the challenges of our clients.

So, as my thought for the day, here are a few do's before going out and asking for a quote:

1. Understand that putting a proposal together involves creativity, time, and an investment in intellectual capital. We respect that your time and limits on budget put strains on your day to day responsibilities. Please be respectful and understand that our time is valuable.

2. If you don't have an idea at all how much a campaign will cost, do some research first before calling for quotes or placing an RFP. Try calling a few consultants and be upfront from the beginning that you're only looking for information.

3. Go back to your strategic plan. How would a PR campaign back this up? If you get down to basics and understand first why you are doing this, my sense is you will get a good sense of the real scope of what you will be potentially asking a consultant to bid on.

4. Go back to step one and repeat the process!

What are your thoughts? What challenges do you encounter when figuring what will be required in budget for a campaign?

The value of stories for non-profits

Recently, I've made the habit of dong something I think more non-profit executives should do. Namely, reviewing the blogsphere and LinkedIn questions for gaining insight in terms of what's "out there". Stumbling across the internet, I found a question that got me thinking:

Does your organisation use personal stories as part of your appeal for financial support? Do have policies and guidelines in place in this regard?

What a telling question! While the posting's intention was directed at how organizations can better fundraise, the practicality of telling and developing a good story also applies to effective non-profit public relations. In the case of the Canadian Paralympic Committee, I've seen first hand the benefit of a media relations department even laying out a story guide regularly distributed to journalists. It's a fantastic means of keeping your cause top of mind with the media without constantly having to push out press releases. With a story board or calendar on hand, it leaves NGO PR professionals to rely on passive persuasion to talk up your cause.

To that effect, a perfect quote I found on a related LinkedIn Q&A from Chuck Anderson of the United Way of America says it all:

Personal stories/attributions add more legitimacy to your appeal on a human level. If they are designed as a tear jerker to get people to give, some may feel they are being manipulated. However they can be very powerful at raising money if done tastefully. There are a group of people who need the cold hard facts too. They don't respond to the tear jerker approach so you have to walk a fine line. Finally in the non-profit arena of today I believe it is more important to document and sell what your organization is doing to reduce/eliminate the root cause of the social problem you are addressing. The stating of a business case to fundors that your agency is making long term positive change coupled with supportive data would therefore be important. Your agency has to have data to back up your assertion. People want to know their donated dollars are being used effectively. With the tightening of the economy, the more critical this aspect will be.

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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy for non-profits and associations. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

A new direction for Action Strategies

Well, it has been a while since I've published an entry in this blog but there has been a reason. I've taken this time to seriously evaluate how I as a Public Relations and Lobbying consultant can make a difference in advancing the profession. With that, I have given serious thoughts to where in my mind, the value of Action Strategies' services lie in public relations and government relations. I came to an important conclusion.

Reviewing our case studies and the comments we have received from those clients who have been our biggest fans, it became clear that there is a definite need for a combined communications and government relations agency that specializes in the association and non-profit sector. As a sector that arguably calls upon GR and PR strategies more than any other sector (government or private sector), I was amazed to learn of the challenges they face. Interestingly enough, there seem to be few who specialize in non-profits or truly understand the complexities they face.

In fact, in my estimation I do not believe there are any Canadian firms (although I welcome being corrected on this!) that serve exclusively the non-profit and association market. There are undoubtedly many who service them. However, in all instances, they approach the situation as a PR or Government Relations generalist - serving all sectors with a sprinkle of non-profits to fill in the mix.

My feeling however is that non-profits and associations have indeed particular aspects that do require a specialist as opposed to a generalist. While private sector PR serves the valuable role of maintaining a corporate image and assisting marketing efforts, non-profit directors and executives face a series of challenges:

-With the pressing demands of running an organization, how does an Executive Director keep their organization's members and supporters engaged and informed of the good work that's happening? If they are unsuccessful in communicating this, how long will it be before they run the risk of a disconnect?

-In terms of lobbying, associations face the challenge of building consensus and ensuring their message is inline with their members' concerns all the while ensuring that government understands that their association is indeed the voice of a given industry.

-Many non-profits run fundraising initiatives. How effective though can a fundraising campaign be if the community is unaware of the organization or of the problem the non-profit is aiming to resolve?

-Unlike the private sector, most non-profit and association executives must contend with a Board of Directors (most often from across the country and/ or from varying backgrounds and diverging interests). These board members are volunteers and as such, need to be communicated with in a means that will motivate and engage. Not to mention, many associations face the challenge of recruiting board members.

While these are just a sampling of the issues at hand, they were enough to inspire me to demonstrate how effective and specialized GR and PR for non-profits are so required in Canada. With the experience I've gained with organizations such as the Canadian Hydropower Association, the Canadian Construction Association, the Canadian paralympic Committee and many others, I believe there are some clear solutions that can be provided to the non-profit sector. The nuances each of these have faced along with the many other associations I have helped have in my mind made it very clear that the non-profit world is different than other sectors.

What are your thoughts?
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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

A Great Example of Video Used in a News Release

In my recent issue of the Magnifier Newsletter on Public Relations, I touched on the subject of using and leveraging video clips for effective public relations. In doing some research on the internet, I found this great example of how an organization looking to promote a recent medical study in the media incorporated great video TV stations can use and a ready made interview clipping.

If your organization has the resources, I highly recommend developing promotional pieces like this one here:



Developing good and ready to use video the media can find valuable involves important considerations. In October, I developed a podcast episode that touched on this

Check it out by following my October 17, 2007 episode on the subject The Importance of Providing Good Audio & Video Clippings in Public Relations.

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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign or integrating audio & video in your marketing communications. You can view his website at www.actionstrategies.ca.

Think Strategically...PR is MORE than just Press Releases!

Building "exclusive credibility" is one of the best ways to describe the benefit of thinking strategically when it comes to Public Relations. It is about establishing a corner where your organization is the reputable representative to speak with authority on a given subject. This is no easy task to undertake, is it?

When the time has come to review how you reach your customers, audience, prospects, investors, members, or the community; an overall strategy that encompasses addressing your audience and how to reach them is essential. For example, if you are preparing a product launch aimed at youth for this Christmas, it is a known fact that their preferred media is the internet. Developing a public relations strategy with a challenge going out to youth on a MySpace account would be an advisable strategy. The thought process of being strategic produces a more effective and measurable campaign than if you were to rely on guess work.

The process of being strategic in your Public Relations thinking starts with identifying your objectives. While in my view, your most important objective should be to establish "exclusive credibility", other objectives could include building relationships, protecting reputations, and supporting marketing efforts.

From there, being "strategic" means laying your ducks in line. Where do your audiences get their information? Are they middle aged men concerned mostly with what's on the news? If so, lining your PR strategy up with a media relations campaign driven by creating a story board of stories would be the best direction to focus creative thinking. It may even be advisable to back such media relations with well-placed advertizing in these same arenas. Is your audience comprised mostly of "soccer moms"? Community outreach campaigns may be the obvious venue. Linking your organization with sponsoring junior sport or breast cancer research for example, builds a reputation of corporate social responsibility. Strategically speaking, a corporation with a reputation of helping the community will undoubtedly receive more positive feedback from its marketing efforts. The other options to public relations strategy can vary from stakeholder relations, product demonstrations in public areas, and internet PR.

After choosing the strategy, it is also crucial to develop what will measure success. Again, strategic thinking is essential. As an example, measuring a gain in positive reputation is a laudable goal. However, how is that measured? Planning ahead allows organization executives to identify milestones and benchmarks. Because no two campaigns are alike, it is essential to profoundly reflect upon expectations. Are they reasonable? Can PR alone achieve these objectives? While measuring the success of Public Relations based on the number of sales an organization achieves is a dubious endeavour, Public Relations Strategists can work with your marketing department or marketing plan to identify points where increased exposure have delivered clear and sustainable results.

Deciding which strategy to undertake requires an ability for creative and out-of-the-box thinking. Planning is your key. Public Relations strategists are experienced in creative thinking and planning. The value of PR planning becomes obvious from their experience and input.
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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Strategic Communications, Public Relations and Public Affairs Consultancy. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

What Can PR do for Me???

I've received a number of questions over the past 3 weeks dealing specifically with the kinds of returns PR can deliver. As the discussion progresses, it is interesting to find that the real motivation seems to be a need to understand what PR does and what Action Strategies can do. In my view, there are six areas where PR helps and how I've been able to make a difference for clients and former employers:

The six general categories of Public Relations Services

Developing media and press coverage for your organization:
Many organizations and professionals value and in fact, seek out press coverage. Getting into the media and becoming their ''darling'' when it comes to recognized value of one's expertise can deliver long lasting publicity, credibility, and notoriety. Constant contact with the media and identifying appropriate press contacts for one's expertise is one of the biggest responsibilities I undertake for clients in search of my services. It's about relationship building.

If I am able to introduce my clients to journalists with specific 'beats' or areas they report on regularly, the potential relationship becomes a 'win-win' situation. My client gets the opportunity for being quoted and over time, the journalist gets a dependable source of information.

Effective publicity events:
Getting quoted in the media is not the only means of building brand recognition, building credibility, and setting one's name apart from the pack. For businesses opening a new location, inviting a targeted group of one's key clients and prospects can be a means of going directly to the source. Public Relations consultants such as Action Strategies have the contacts, expertise and time required to fill a room of targeted publics that can get the word out for an organization. The value of this comes about when those who might not have been able to attend an activity hear about an organization through those who did attend. In other words, referrals are built.

PR Consultants know how to pack a hall. They know the value of getting the word out on a coming event. They also know how to leverage the good publicity long after an event has taken place.

Strategic Communications planning:
While any organization or professional can benefit, larger organizations particularly seem to be interested in strategic plans. Like any involved effort, public relations or communications need to be an integral part of an organizational business plan. One of the flagship product services of Action Strategies is its communications plans and communication planning work books.

Any PR Consultant worth his or her salt takes the time required to plan. Strategic Communications planning is about identifying the opportunities to get out the messages that are in tune with an organization. They are also about defending or defining reputations. Timing in planning when messages are delivered is also critical. Finally, planning defines the vehicles through which messages are delivered.

Sponsorship development and charity linkages:
Why is it that large corporations sponsor charitable events and festivals? The reason is simple. Investing in a good cause reflects well on the reputation of an organization. Repeated over the years, people will associate a brand name with a cause. If Public Relations is about giving 'good vibes' about what a company does, then associating an organization with a cause it the perfect vehicle for that.

Picking the right cause however, should not be done on a whim. For example, Action Strategies' charitable and sponsorship strategy is geared towards assisting the Ontario Special Olympics. By associating our pro-bona work towards sport and community, we were later able to use that good publicity towards securing paid work with the Canadian Paralympic Committee. Companies can therefore direct their sponsorship strategies towards business development and brand reinforcement.

Organizations have also been known to link their brand towards charities in integrating themselves into the community. I recently interviewed Lesa Crowe of Itancan for an upcoming podcast. From the heart of oil and gas country in Oklahoma, Lesa revealed to me that while people are paying more than ever at the pump and tempers are simmering, local oil and gas providers are ingratiating themselves into well-known local charities to assist with keeping their reputations in tact. In essence, they are showing that 'not all oil companies are bad'.

The relationship isn't all one-sided. Charities benefit from the obvious influx of cash but they also benefit from the knowledge and experience the corporate world can bring.

Reputation and credibility building/ protection:
It's often said that it can it can take as many as 7 different touch points of reputation building exposure before one can say they recognize a brand and say they have a favourable opinion. In reverse, it can take only one negative comment in the media, a complaint process on blogs or a simple corporate fumble to tear down a good reputation.

Public Relations works to build and protect an organization's credibility and reputation. There are a number of cases wherein otherwise profitable companies have been brought to their knees because of a crisis that seriously broke the line of trust held with customers. Public Relations Consultants understand the basics of crisis communications and how to get a client back on the road to reputation stability.

Internet Public Relations:
The internet has exploded in its use over the past 10 years. It remains one of the key sources from which people attain their information. Web 2.0 is the new term for internet communications that allow PR practitioners to diffuse information out to targets directly and seek engaged feedback in return. This blog is one example. After reading what you see in this article, the opportunity to leave your own questions and comments or exchange comments with other commentators is possible. Public Relations Consultants have the where-with-all to reach out to bloggers and encourage coverage that has the potential to increase website traffic.

Action Strategies Magnifier Series of Podcasts are also an example of internet PR. People are no longer limited to getting their video and audio information from television and radio. Podcasts offer select groups and publics the opportunity to subscribe to specialized video and audio content. If one's PR efforts need to be to a very small select group of people who are internet savvy, offering a podcast feed is the way to go.

Many PR consultancies such as Action Strategies have the technical ability to produce podcasts and other social media strategies.
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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Marketing Communications, Public Relations and Public Affairs Consultancy. Make sure to contact him for advice on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

I Can't afford Public Relations, Can I?

I recently came across a study done by Tom Brabender, a PR consultant with Spread the News Public Relations. His findings from a survey of organizations on their impressions of the costs of PR were very interesting:

11% - Thought a professional PR campaign would cost $10,000+ per month
32% - Thought a professional PR campaign would cost $5,000-$10,000 per month
39% - Thought a professional PR campaign would cost $3,000-$5,000 per month
12% - Thought a professional PR campaign would cost $1,000-$3,000 per month
6% - Thought a professional PR campaign would cost less than $1,000 per month

The truth is -- you can get a publicity/PR campaign in all of those price ranges. What you get for your money and how effective the campaign will be is the real question. It is true that the more you pay the more you get. But getting the most publicity/PR exposure doesn't mean you have to get the most expensive PR agency or specialist.

A good rule of thumb is to align yourself with a PR business that best reflects your business size. Most times their rates will be in line with your prospective PR budget. If you are a small business owner with two employees, you need not hire a high-dollar PR agency with dozens of employees. Find a PR business whose office size and capabilities closely resemble your business.

Signing up with the big firm doesn't mean you'll necessarily get an experienced associate working on your campaign. So are you getting what you are paying for? As someone who worked in a larger agency, I can tell you that the general breakdown of fees usually works like this:

Interns/Junior Executives - bill at $75 / hour (Very little, if any professional experience)
Account Executives - bill at $100 - $125 / hour (1-3 years of professional experience)
Senior Account Executives - bill at $125 - $200 / hour (Multiple years of professional experience. Agency decision makers.)

Compare those prices to many small PR shops or individual PR specialists (like Action Strategies). Many have started their own PR businesses after years of experience in the industry and typically charge $50 - $100 per hour to professionally launch and maintain your campaign. Many times, you can get a seasoned PR veteran who will work directly with you and your staff for cheaper than the "Intern/Junior" executive rate at a downtown firm.

However, one word of advice -- when choosing a smaller firm or individual to do your PR, make sure they have the same tools that the bigger agencies do: updated media lists/contacts; personalized media distribution capabilities; professional clipping/tracking services to get copies of each of your media placements (articles, tapes from TV/radio shows) as well as the intangibles of expert communication/media relations skills and professional pitching prowess. If they are cheaper, but don't have all the tools to help you in the best manner possible, you are probably better off spending a little extra money to make sure your campaign is launched and maintained correctly.

The major benefits of hiring a professional (individual PR specialist or PR firm) to launch your campaign are:

Proper Campaign Implementation - Improperly composed or poorly pitched campaigns are the major downfall of many PR efforts. Poorly written, over-commercialized media releases; uncalculated, misdirected mass e-mailing of the release pitch; no follow-up media relations/media request fulfillment; etc.. Your first impression to the media is a lasting one - make sure it's a good one.
Media Contacts - Most PR agencies have established multiple media contacts over several years that can lead to much better and more numerous media placements for your campaign. Let their foot in the door benefit you.
Efficiency and Effectiveness - PR specialists/agencies generate publicity full time, 8-12 hours per day and know the ins and outs, shortcuts and secrets to getting the job done better and quicker. Sure you could hang your own drywall or do your own plumbing, but do you have the tools, the time and the expertise to make it cost effective? I always tell my clients, "You do what you do well, I'll do what I do well and we'll collectively move this business further up the ladder."

There is one caveat when it comes to choosing a professional PR agency or individual to work with - signing up for a higher priced campaign doesn't necessarily mean you will get better results than a cheaper campaign. The inverse is true as well. Over the past year or so, many "low-cost PR/publicity services" have begun to pop up all over the Internet. Ones that promise to write and launch a press release for as low as $99. They are low in cost - because frankly many are low in quality. Bigger is not necessarily better, and cheap does not always mean a good bargain.

If you have the time, tools and talent to launch and maintain your own campaign, you should definitely do so. If not - there are a number of public relations/publicity firms, specialists and services out there. Research to find the one whose services and fees match your business plan. Once business owners, entrepreneurs, and inventors learn more about their options when it comes to launching a PR campaign -- many find that they can't afford NOT to have one.

(The above article was taken and amended from an original article by Todd Brabender.)
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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Marketing Communications, Public Relations and Public Affairs Consultancy. Make sure to contact him for advise on reaching audiences you may or may not have yet considered in your marketing communications and PR campaigns. Drop him a line if you are looking for help in developing a public relations campaign. You can view his website at www.actionstrategies.ca.

My God...in all this time, no talk of Press releases!

You know...it's come to my attention that all this time, I may just have skipped over one of the basics of PR...writing a press release. Well, without further adieu, here are the principles:

1. Follow the standard structure

Starting with a powerful headline, use power-words to add excitement to your release. The first line of your release should be the most impressive and informative. Starting with the date and location, the first line should give just the right amount of info to trigger the reader to read on.

Follow it up with a brief and powerful description and supporting paragraphs answering what, when, where, why, who and how questions. Give relevant quotes to highlight some of the important elements. The closing paragraph should summarize and restate the entire contents of the release. Give the "about us" section in the end.

2. Avoid fancy language; be direct for the reader

The press has a very short attention span. Write short and easy to understand sentences. If you get stuck, keep a good press release in front of your eyes while framing yours, this will help you stick to the structure and give you more ideas. Do not forget the sources of the facts that you mention. Also, don't be afraid to use quotes.

3. Provide relevant contact info at the end

Give complete contact details at the end of the release. Include name, email, phone number and mailing address if required. Remember that some of the journalists will take info from your website.

To give you an idea of some of the work I've done for clients and former employers, here's an example ''traditional news release'' you can click on to see for yourself.


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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Marketing Communications, Public Relations and Public Affairs Consultantcy. Make sure to contact him for advise on reaching audiences you may or may not have yet considered in your marketing communications campaigns. You can view his website at www.actionstrategies.ca.

The key to Magnfied PR? Identifiy Your Targets!

My most recent assignment with the EQAO (Education Quality Accountability Office) has re-enforced what I have long believed about targeting the right message to the right audience. In fact, this experience has helped me prove a long held point that understanding, identifying, and analyzing groups of people you wish to motivate or influence is so critical.

With EQAO, we're learning that our target audience, teachers, receive their professional development information in different formats. Additionally, they don't always receive all government information via their own professional associations and unions.

So, what's been needed? Working on a thorough marketing plan, I have advised EQAO to break it's communications efforts into three sub groups (more detail will be following as I can't get much further in detail right now). Each of these groups has similar yet varied interests. Equally, they receive their information from and place greater credibility with varying sources of information.

By communicating with these groups on a one-to-one basis and laying out an analyzed calendar of events, we are well on our way to saving EQAO enormous amounts of time and money in advertizing efforts. Moreover, we're continually growing their subscriber lists to an upcoming newsletter targeted to teachers.
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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Marketing Communications, Public Relations and Public Affairs Consultantcy. Make sure to contact him for advise on reaching audiences you may or may not have yet considered in your marketing communications campaigns. You can view his website at www.actionstrategies.ca.

Using bloggers to leverage marketing and build a buzz

Ok, so we've all heard about blogs and their power to influence opinion. Hopefully, if you're reading this blog, you've got an interest in how to commercially apply this new social medium...one that allows readers, publics, targets, prospects, etc. to give you instantaneous feedback.

So yada yada yada! What does this really mean? What this means is that with the ability to have comments posted by interested publics, your web content has the capacity to remain constantly fresh. By extension, this means the potential to increase the visibility of your online PR and presence also goes up.

On a wider scale, PR practitioners are cluing in on this possibility. For example, as a publicist, I can research a vast array of blogs that exist in the ''blogosphere'' and with a carefully coordinated campaign of emailing the blog authors or posting message responses to their posts, the possibility of initiating a viral marketing campaign really becomes impressive. There are tools out there that allow individual entrepreneurs and association executives the option of doing this work themselves. In reading a post recently from another PR professional well known in the US, it was suggested that one should subscribe to google news via blog posts for leads of where to respond.

While this offers one option, I can't help but think that the process is overly burdensome for the average person in terms of the time commitment required to reach every single blogger who could have enough impact.

At the risk of sounding self-serving, I would venture that this task would be better pawned off to a professional. On numerous occasions, I've used blogs and bloggers as an avenue to promote clients or a cause. Most often rather than not, blog posts are more likely to first appear in media-monitoring search engines. Moreover, a good publicist takes the time necessary to build appropriate lists of bloggers with which a dialogue and relationship can be established.

Imagine if you will, a buzz being developed on another site that talks about your services or what's going on with your website. Pretty exciting, no? What's best is that blogging public relations can often be monitored in close to real time.

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Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service Marketing Communications, Public Relations and Public Affairs Consultantcy. You can view his website at www.actionstrategies.ca.

Podcasts...What are they & why do I need them?

In my view, Podcasting offers professionals the opportunity to literally skyrocket their credibility and reputation with their clientele and prospects. As said in the Magnifier newsletter, imagine if you will the creation of your own downloadable radio show. With the properly attracted crowd, the quality of the information you provide in a more easily followed form than written form is very powerful.

But concretely, how can professionals, organizations, and associateions leverage this newest tool on the internet block? In terms of Public Relations efforts, podcasting is truly incredible.

My favorite example is one that I have been using most frequently: trade shows or conventions. Imagine if you will, the trouble most go through in making their presentation and booth a success. Months can go into the details and building of momentum only to have an anti-climatic deflation of buzz the day after the convention.

Not following me? Take for example, the work that goes into building the appropriate marketing material, booth and driving media attention to your offer. A good publicist can drive up awareness and develop good public relations because there is something big forthcoming. However, once the event is done, what left is there to report?

Podcasting allows organizations the opportunity not only to report via audio OR video the happenings of the trade floor show, but also leverage all that buzz AFTER the event. For example, by encouraging prospective members and/or media who could not attend to subscribe to the podcast, one allows them to experience the event for themselves and at their convenience. The podcast allows you one more kick at the can in terms of driving awareness and credibility.

One other example

Let's say you run a business with a very long sales cycle. Most often, consultants or businesses with very specialized and more expesive lines of services fall into this category.

Credibility and reputations are everything! Trust can only be built up over a long period of time.

With podcasting, you are afforded the opportunity to provide a very select form of information to a niche and build regular communication to it. With such a direct channel going to such a select audience, your public relations efforts a bound to pay off.

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Mark Buzan is the Principal and Chief Magnifier of Action Strategies, a full service Marketing Communications, Public Relations, and Public Affairs consultancy. You can visit his new website at www.actionstrategies.ca